HOW TO GET HERE

• Meet up location: Sutera Harbour Marina Jetty.
• Watch the video here to see the shortest walking route to North Borneo Cruises registration counter.
• Find us on Google Maps.

THINGS YOU SHOULD KNOW

• Kindly note that all rates shown are subject to change without prior notice.
• All guest particulars must be submitted at least 48 HOURS prior cruising date.
• Postponement Fee of RM 50/person applies for any rescheduling of booking within 3 days of travel date.
• All North Borneo Cruises rates are inclusive of 0% Goods & Services Tax (GST).
• Tables and Seats are allocated onboard the cruises, sharing-table basis. Your seat will be allocated according to safe distancing guidelines.
• A surcharge of MYR150 per table will apply if you wish to reserve a private table by the window. Please check with our Tour Consultant for availability.
• Additional Peak Season surcharges for the following Public Holidays & Eve of Public Holidays (All Market & Sessions):
  • 1 Jan [Mon] (New Year's Day)
  • 10 Feb [Sat] (Chinese New Year)
  • 11 Feb [Sun] (Chinese New Year)
  • 12 Feb [Mon] (Chinese New Year Holiday)
  • 29 Mar [Fri] (Good Friday)
  • 10 Apr [Wed] (Hari Raya Aidilfitri)
  • 11 Apr [Thu] (Hari Raya Aidilfitri)
  • 1 May [Wed] (Labour Day)
  • 22 May [Wed] (Wesak Day)
  • 30 May [Thu] (Harvest Festival)
  • 31 May [Fri] (Harvest Festival)
  • 3 Jun [Mon] (Agong's Birthday)
  • 17 Jun [Mon] (Hari Raya Haji)
  • 7 Jul [Sun] (Awal Muharram)
  • 8 Jul [Mon] (Awal Muharram Holiday)
  • 31 Aug [Sat] (Merdeka Day)
  • 16 Sep [Mon] (Malaysia Day)
  • 16 Sep [Mon] (Prophet Muhammad's Birthday)
  • 5 Oct [Sat] (Sabah Governor's Birthday)
  • 31 Oct [Thu] (Deepavali)
  • 24 Dec [Tue] (Christmas Eve)
  • 25 Dec [Wed] (Christmas Day)
  • 31 Dec [Tue] (New Year's Eve)
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  • 01 Jan 2025 [Wed] (New Year)
  • Adult = Additional RM50
  • Child = Additional RM30
• Single traveller bookings are accepted.
• Additional Peak Season Charges are applicable during Daily Departure Sessions for Public Holidays & Eve of Public Holidays.
• Optional Return hotel transfers (KK City Hotel/Sutera Marina Jetty/KK City Hotel) are available at MYR 30/pax.
• Children Policy:
  1. Child rate is applicable for Children aged between 3-11 years old.
  2. Infant Rate is applicable for Infants aged between 0-2 years old.
  3. No seats will be allocated for Infants.
• Full payment is required to confirm your reservations and board the cruise. North Borneo Cruise reserves the right to refuse boarding for any customer who has not yet made payment for their reservations.
• Change of Name request after initial guest particulars submission is subject to an admin fee of MYR 30/name.

TERMS AND CONDITIONS