Our Rain Check Basic Cover (no expiration date) allows you to reschedule your North Borneo Cruises tour 2 hours prior to the boarding time in case of bad weather such as rain. You have the option to join this tour at any future date.

Note: North Borneo Cruises will continue to operate in rain or shine with the exception of extreme/severe weather forecasts whereby the marine department deems conditions unsafe for cruising. In the event where such severe conditions result in a cancellation by us, a full refund will be provided. Otherwise, cruising will continue as usual and no refunds will be made, unless Rain Check Flexi Cover is purchased.

Our Rain Check Flexi Cover entitles you to a full refund of your North Borneo Cruises ticket price (excluding “Rain Check Flexi” Cover fee) in the event of bad weather such as rain. It gives you the peace of mind. You will receive your refund within 14 working days after the cancellation of your tour.

Note: North Borneo Cruises will continue to operate in rain or shine with the exception of extreme/severe weather forecasts whereby the marine department deems conditions unsafe for cruising. In the event where such severe conditions result in a cancellation by us, a full refund will be provided. Otherwise, cruising will continue as usual and no refunds will be made, unless Rain Check Flexi Cover is purchased.

Available to the following customers only

• Malaysian Passport holder / ID card “MyKad” holder
• Overseas Malaysian holding Malaysian Passport
• "Mykad" will be required for verification upon boarding